Shipping & delivery

Shipping within Germany and EU: 2-6 working days

Free returns (Germany only)

For the payment method “prepayment”, the delivery times apply from the time of receipt of payment.

 

Our logistics partners DHL and Deutsche Post deliver your order quickly and reliably directly to your home.

 

Shipping costs

 

Germany and EU: Free shipping.

Deliveries to non-EU countries: Free shipping.

 

Delivery time standard shipping

 

With standard shipping, your order will be delivered within Germany and the EU within 2-6 working days (Mon.-Fri.) and up to three weeks for non-EU countries after ordering and receipt of payment.

 

Start of delivery period

 

The delivery period for all payment methods begins on the day after conclusion of the contract in accordance with § 2 of the General Terms and Conditions and ends at the end of the last day of the period.

Shipping abroad

 

At present we can only ship within Europe. Delivery is usually carried out by the country-specific postal service.

 

Different delivery address

 

Would you like to send your order to an address that differs from your billing address, for example for gift shipments?

 

Simply select the “Different delivery address” option. An additional form will appear in which you can enter the recipient's address. The invoice will be sent to your e-mail address and the ordered products will be sent to the delivery address you specified.

 

This saves you shipping costs, CO₂ and makes the recipient very happy in an uncomplicated way.

 

Returns

 

All information about returns and exchanges can be found here.

 

Do you have any questions?

 

Feel free to write to us at info@silkscarves.shop